Does Citizen Bike offer free returns? What's their exchange policy?

What's Citizen Bike returns and exchanges policy? Can you return in-store? How many days do you have to return items to Citizen Bike for a full refund? Do I need a receipt to return my item to Citizen Bike? Do items need to be in new condition?
Returns & exchanges policies rating: 4.0 - 1 ratings

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Yes, Citizen Bike does offer free returns & exchanges.
Knoji Staff
138
Posted Jun 26, 2017

Yes, Citizen Bike does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at citizenbike.com.

Update: we've found 34 more bicycle accessories & equipment stores that currently offer free returns & exchanges and 670 sports & outdoors stores that are offering free returns & exchanges . You can also view all 6,494 stores that offer free returns & exchanges across all categories.

This user rated Citizen Bike's returns & exchanges policies: 4.0
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Rated 3.9 - 12 reviews

About Citizen Bike

Citizen Bike is a small to mid-size bicycle accessories & equipment company operating the e-commerce site citizenbike.com. Citizen Bike sells its products and services in the bicycle accessories & equipment vertical, offering discounts and promo codes to its customers infrequently. Citizen Bike has good ratings among shoppers on Knoji, with 12 ratings and an average rating of 3.9 stars. Citizen Bike scores well compared to other brands in the bicycle accessories & equipment industry, providing 6 e-commerce features to better serve its customers.

Citizen Bike's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Citizen Bike offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Citizen Bike offers free shipping on all qualifying orders. Get free delivery on your order from Citizen Bike, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that Citizen Bike may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Citizen Bike accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that Citizen Bike may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Citizen Bike may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Citizen Bike may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Citizen Bike may not offer promo codes currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Citizen Bike may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Citizen Bike may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Citizen Bike may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Citizen Bike may not offer senior discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Citizen Bike offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Maybe
It appears that Citizen Bike may not offer money-back guarantee currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Citizen Bike may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Citizen Bike may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Citizen Bike may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Citizen Bike may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Citizen Bike offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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